If you are a Jira Admin, you can go to ' and click on the 'Customize' sidebar, you should be able to customize the columns that your customers see in this page. Your customers can now sort on most of these columns. JIRA UI just hangs when try to open the view issue screen and accessing the view issue screen through search issue navigator.To add a new field, select the field from one of the dropdown menus, and then select. The fields that you can see in these groups make up the issue view. You’ll see different groups of fields: General fields, Date fields, People, and Links. In the left-side menu, select Issue Detail View. Jira Admins can add the following columns Go to the desired board and select Board > Configure.

Jira Admins can remove any existing column in the request list page (customer portal).We don't need the 'service desk' column for example, but would love to add a 'date entered'. One of the things we would like to see change, is the possibility to change the columns the customer sees in the Portal when look at his requests. We like to give our customers an optimal experience. We've started using the JIRA Service Desk since October. View topic View and edit project role permissions Use project roles to associate people and groups with a project, or to restrict users or group access. Adding, removing, or moving a field Click the Jira icon > Projects > then select the relevant project. Using JIRA Service Desk Server? See the corresponding suggestion. The few areas of our organisation that DO use JSD as a more traditional service desk actually do their work in Agile boards, as all our projects are a mix of. How do Jira permissions work Find out which types of permissions and access rights you can set up in Jira Cloud products. Housing Client Info in one Area: You can view all you need for any given. NOTE: This suggestion is for JIRA Service Desk Cloud. Jira Core Cloud instances also have boards that let users visualize workflows.

Jira client facing view on board